2023 Schedule
Schedule Sponsor
Please keep checking back as new sessions and speakers are being added regularly!
(Schedule subject to change.)
Schedule
Sunday, April 16, 2023
April 16
3:00 PM - 4:00 PM (PT)
3:00 PM - 4:00 PM (PT)
Car Rental, an Investment View
Market analyst and conference call veteran John Healy will provide his insider's view on the forces driving U.S. and international car rental for publicly traded companies and the market in general.
more info
April 16
5:00 PM - 6:30 PM (PT)
5:00 PM - 6:30 PM (PT)
Welcome Reception & Badge Pick-up
Join us for our Welcome Reception to kick-off ICRS 2023 and pick-up your Event Badge -- Paris Foyer near Registration Desk!
more info
sponsored by
sponsored by
Monday, April 17, 2023
April 17
9:00 AM - 10:00 AM (PT)
9:00 AM - 10:00 AM (PT)
First Timers' Orientation
Learn how to make the most of International Car Rental Show with an insider’s look into the event’s highlights, and meet fellow attendees to form new connections that will last during the expo and beyond!
more info
sponsored by
sponsored by
April 17
10:00 AM - 11:00 AM (PT)
10:00 AM - 11:00 AM (PT)
ACRA: Opening Keynote
This presentation will examine the interaction of federal agencies with EV laws and regulations and the car rental industry -- with a focus on airport electrification.
more info
sponsored by
sponsored by
April 17
11:00 AM - 12:00 PM (PT)
11:00 AM - 12:00 PM (PT)
Opening Keynote: From Ownership to Usership - How Car Rental Can Thrive in the New Mobility Landscape
Keynote Speaker Scott Painter will engage with Chris Brown, Emcee and Conference Chair, in a fireside chat and then take audience questions.
more info
April 17
2:30 PM - 3:15 PM (PT)
2:30 PM - 3:15 PM (PT)
How to Buy and Sell Rental Cars in a Deflating Market
High new vehicle prices? That’s going to stick — we’ll never buy them as cheaply as before. At the same time, wholesale prices are falling. This dynamic requires a new buying and selling strategy.
more info
April 17
2:30 PM - 3:15 PM (PT)
2:30 PM - 3:15 PM (PT)
Managing Risk, Chargebacks, and Fraud (concurrent)
This seminar will reveal today’s common and trending threats facing car rental companies around frauds and scams, and then demonstrate best practices to combat them.
more info
April 17
2:30 PM - 3:15 PM (PT)
2:30 PM - 3:15 PM (PT)
Women in LatAm Car Rental: Celebrating Success, Solving Challenges (LATAM concurrent)
In a first for the International Car Rental Show, this seminar will provide a forum to discuss the challenges and opportunities for women in Latin American car rental.
more info
April 17
4:00 PM - 4:45 PM (PT)
4:00 PM - 4:45 PM (PT)
Succession Planning: ESOP, Private Equity, or Strategic Buyer?
Formulating your exit and succession plan is essential, whether you’re ready now or not for a while.
more info
April 17
4:00 PM - 4:45 PM (PT)
4:00 PM - 4:45 PM (PT)
Driving Positive CSI: A Data-Analytics Approach to Improving the Customer Experience (concurrent)
What key factors promote a positive customer experience? They’re changing as car rental and other modes of travel become more digitized and streamlined, and as customers wants and needs evolve.
more info
April 17
4:00 PM - 4:45 PM (PT)
4:00 PM - 4:45 PM (PT)
LATAM Car Rental 2023: Digital Transformation & the New Customer Experience (LATAM concurrent)
There are new advanced technologies that are designed to increase revenues and efficiencies for the car rental operator and improve the customer experience.
more info
April 17
4:45 PM - 5:30 PM (PT)
4:45 PM - 5:30 PM (PT)
Plaintiff's Counsel Confessions: Managing Risk & Catastrophic Personal-Injury Claims
As subrogation counsel, James Driessen will share insights from being able to sue people — and help rental companies understand their liability risks when the tables are turned against them and they are facing risk occurrences with catastrophic personal-injury claims.
more info
April 17
4:45 PM - 5:30 PM (PT)
4:45 PM - 5:30 PM (PT)
Taking Revenue Management to the Next Level (concurrent)
When it comes to pricing today, most U.S. car rental operators focus on daily — or hourly — rate updates to optimize. Are there other ways to improve performance?
more info
April 17
4:45 PM - 5:30 PM (PT)
4:45 PM - 5:30 PM (PT)
Managing the High-Mileage Rental Fleet (LATAM concurrent)
Session to be presented in Spanish. This seminar will present data and resources to enhance your preventive maintenance program, understand maintenance needs by mix and model types, and manage fleet for optimal vehicle replacement timing.
more info
April 17
5:30 PM - 7:30 PM (PT)
5:30 PM - 7:30 PM (PT)
Exhibit Hall Open and Evening Reception
Enjoy a drink and light bites, mingle with the movers and shakers in car rental. The opening Evening Reception give ICRS attendees a deep dive into the latest in car rental services and technologies.
more info
sponsored by
sponsored by
Tuesday, April 18, 2023
April 18
8:00 AM - 9:30 AM (PT)
8:00 AM - 9:30 AM (PT)
Breakfast, Impact Award & Keynote Panel: Projections for 2023: Economy, Market Conditions, Pricing & Inventory
Join us for Breakfast and our 2023 Impact Award presentation - followed by our Keynote Panelists discussing trends, economic analysis, pricing projections and an update on electrification in the rental & commercial fleet market.
more info
April 18
9:30 AM - 10:30 AM (PT)
9:30 AM - 10:30 AM (PT)
Maximizing Revenues & Driving Efficiencies in the New Digital Landscape
This seminar will explore new IoT, cloud computing, and telematics technologies and how they support systems around mobile apps, phone-as-a-key, fuel and location, self-check-out/check-in.
more info
April 18
9:30 AM - 10:30 AM (PT)
9:30 AM - 10:30 AM (PT)
EV Rentals: An Operator's POV on Planning & Execution (concurrent)
Car rental operators are well aware that electric vehicle penetration is increasing, and that, at some point, they’ll need to start renting them. But are the real challenges to EV rentals being examined and solved, from the operators’ POV?
more info
April 18
9:30 AM - 10:30 AM (PT)
9:30 AM - 10:30 AM (PT)
P2P To Direct Rentals: Making the Leap (concurrent)
This seminar will lay the foundation blocks for peer-to-peer hosts looking to transition to direct rentals and start their own car rental company.
more info
April 18
11:00 AM - 12:00 PM (PT)
11:00 AM - 12:00 PM (PT)
Maximizing the New Auction Environment
The pandemic accelerated the move to virtual and digital solutions in every facet of society, and the worlds of fleet remarketing and auto auctions were not immune.
more info
April 18
11:00 AM - 12:00 PM (PT)
11:00 AM - 12:00 PM (PT)
How to Start, Maintain, and Grow a Car Rental Company (concurrent)
What do you need to get a car rental business off the ground? This seminar will walk attendees through the creation of a business plan that will get you on your way, from the necessary financial commitment to sourcing and hiring experienced managers and staff.
more info
April 18
11:00 AM - 12:00 PM (PT)
11:00 AM - 12:00 PM (PT)
How to Hire and Retain Great Employees for 2023 (concurrent)
After the global pandemic, and as a new generation — Gen Z — enters the workforce, recruitment and retainment practices are evolving.
more info
April 18
2:00 PM - 3:00 PM (PT)
2:00 PM - 3:00 PM (PT)
Legal Update 2023 - Keep Up or Face the Consequences: The Intersection of Privacy, Vehicle Rental Laws, and New Technology
This seminar will take a deep dive into several new state privacy laws, their practical implications for car rental operators and the risks of not complying.
more info
April 18
3:00 PM - 4:00 PM (PT)
3:00 PM - 4:00 PM (PT)
Closing Keynote: Independent Car Rental: A Global Outlook
How are independent car rental operators navigating the ever-evolving landscape in markets across the world? Join this closing keynote panel to find out.
more info
sponsored by
sponsored by
