April 16 - 18, 2023 | Paris Las Vegas Hotel & Casino | Las Vegas, NV

2023 Schedule

Schedule Sponsor

Please keep checking back as new sessions and speakers are being added regularly!

(Schedule subject to change.)

Last updated: February 1, 2023

Schedule

Sunday, April 16, 2023

April 16
3:00 PM - 4:00 PM (PT)

Car Rental, an Investment View
Market analyst and conference call veteran John Healy will provide his insider's view on the forces driving U.S. and international car rental for publicly traded companies and the market in general.  more info

April 16
5:00 PM - 6:30 PM (PT)

Welcome Reception & Badge Pick-up
Join us for our Welcome Reception to kick-off ICRS 2023 and pick-up your Event Badge -- Paris Foyer near Registration Desk! more info

Monday, April 17, 2023

April 17
9:00 AM - 10:00 AM (PT)

First Timers' Orientation
Learn how to make the most of International Car Rental Show with an insider’s look into the event’s highlights, and meet fellow attendees to form new connections that will last during the expo and beyond! more info

April 17
11:00 AM - 12:00 PM (PT)

Opening Keynote: From Ownership to Usership - How Car Rental Can Thrive in the New Mobility Landscape
Keynote Speaker Scott Painter will engage with Chris Brown, Emcee and Conference Chair, in a fireside chat and then take audience questions. more info

April 17
12:00 PM - 2:30 PM (PT)

Exhibit Hall Open & LUNCH
Lunch Served 12:00 pm - 1:00 pm more info

April 17
2:30 PM - 3:15 PM (PT)

How to Buy and Sell Rental Cars in a Deflating Market
High new vehicle prices? That’s going to stick — we’ll never buy them as cheaply as before. At the same time, wholesale prices are falling. This dynamic requires a new buying and selling strategy. more info

April 17
2:30 PM - 3:15 PM (PT)

Managing Risk, Chargebacks, and Fraud (concurrent)
This seminar will reveal today’s common and trending threats facing car rental companies around frauds and scams, and then demonstrate best practices to combat them. more info

April 17
4:00 PM - 4:45 PM (PT)

Succession Planning: ESOP, Private Equity, or Strategic Buyer?
Formulating your exit and succession plan is essential, whether you’re ready now or not for a while. more info

April 17
4:00 PM - 4:45 PM (PT)

Driving Positive CSI: A Data-Analytics Approach to Improving the Customer Experience (concurrent)
What key factors promote a positive customer experience? They’re changing as car rental and other modes of travel become more digitized and streamlined, and as customers wants and needs evolve. more info

April 17
4:45 PM - 5:30 PM (PT)

Plaintiff's Counsel Confessions: Managing Risk & Catastrophic Personal-Injury Claims
As subrogation counsel, James Driessen will share insights from being able to sue people — and help rental companies understand their liability risks when the tables are turned against them and they are facing risk occurrences with catastrophic personal-injury claims. more info

April 17
4:45 PM - 5:30 PM (PT)

Taking Revenue Management to the Next Level (concurrent)
When it comes to pricing today, most U.S. car rental operators focus on daily — or hourly — rate updates to optimize. Are there other ways to improve performance? more info

April 17
5:30 PM - 7:30 PM (PT)

Exhibit Hall Open and Evening Reception
Enjoy a drink and light bites, mingle with the movers and shakers in car rental. The opening Evening Reception give ICRS attendees a deep dive into the latest in car rental services and technologies. more info

Tuesday, April 18, 2023

April 18
8:00 AM - 9:30 AM (PT)

Breakfast, Impact Award & Keynote Panel: Projections for 2023: Economy, Market Conditions, Pricing & Inventory
Join us for Breakfast and our 2023 Impact Award presentation - followed by our Keynote Panelists discussing trends, economic analysis, pricing projections and an update on electrification in the rental & commercial fleet market. more info

April 18
9:30 AM - 10:30 AM (PT)

EV Rentals: An Operator's POV on Planning & Execution (concurrent)
Car rental operators are well aware that electric vehicle penetration is increasing, and that, at some point, they’ll need to start renting them. But are the real challenges to EV rentals being examined and solved, from the operators’ POV? more info

April 18
9:30 AM - 10:30 AM (PT)

Maximizing Revenues & Driving Efficiencies in the New Digital Landscape
This seminar will explore new IoT, cloud computing, and telematics technologies and how they support systems around mobile apps, phone-as-a-key, fuel and location, self-check-out/check-in. more info

April 18
11:00 AM - 12:00 PM (PT)

Legal Update 2023 - Keep Up or Face the Consequences: The Intersection of Privacy, Vehicle Rental Laws, and New Technology
This seminar will take a deep dive into several new state privacy laws, their practical implications for car rental operators and the risks of not complying.  more info

April 18
11:00 AM - 12:00 PM (PT)

How to Start, Maintain, and Grow a Car Rental Company
What do you need to get a car rental business off the ground? This seminar will walk attendees through the creation of a business plan that will get you on your way, from the necessary financial commitment to sourcing and hiring experienced managers and staff. more info

April 18
11:00 AM - 12:00 PM (PT)

How to Hire and Retain Great Employees for 2023
After the global pandemic, and as a new generation — Gen Z — enters the workforce, recruitment and retainment practices are evolving. more info