Where The Auto Rental Industry Connects

FAQs


 

General FAQs


When is the next in-person International Car Rental Show being held?

Because the safety and health of our attendees and partners is of paramount importance at this time, the next time we will “meet” will be during the ICRS Experience, a virtual event that will take place October 19 - 23, 2020. We plan to resume our in-person event in 2021, provided it is safe to do so. We will announce dates and a location soon. In the meantime, we encourage you to plan on joining us online for the ICRS Experience.
 

Why did the dates change from November 2-5 to October 19-23?

ICRS Experience is now being held on October 19 - 23, 2020 to move away from the date of the U.S. presidential election and to add an additional day to the agenda, making it a full week of programming. This will allow our event participants and registrants to concentrate more fully on our goal of providing information, insights, and best practices to help car rental operators prevail through this pandemic. 
 

How much does it cost to attend the ICRS Experience?

Car rental agency owners and employees may register for the event at no charge. Registration is opening soon. In the meantime, you can RSVP here to start your registration process and be notified when it is open to complete your registration. Supplier companies must pay a fee to participate as a sponsor or attendee and can get more information by contacting your sales rep.
 

How can I register for the ICRS Experience?

Registration is opening soon, but you can RSVP here to start your registration process and be notified when it is open to complete your registration.
 

Where can I see the schedule and speakers for the ICRS Experience?

We are busy preparing this information and will post it as soon as it’s ready.
 

I can only attend portions of the ICRS Experience, is it still okay to register?

Yes, and we encourage that! Once you register, you will receive a link to the schedule and notifications of upcoming sessions and networking. You can attend all or part of the Experience depending on your schedule and interests.
 

I registered for the ICRS Experience and didn't get an email confirmation.

First, check your SPAM or Junk folder on the day you registered. If you still do not see a confirmation email, please contact us at [email protected].

 

I paid for a pass for the 2020 in-person International Car Rental Show in Las Vegas. Can I get a refund? What will happen to my registration?

We hope you will still plan to attend when we announce our new dates! Your registration is still in place and it will automatically rollover into the new in-person dates. If you would still like a refund, please email us at [email protected]. Please understand refunds can have a processing time of up to 30 days.
 

What if I am not able to attend in the new location and dates?

We encourage you to stick with us until we announce our new in-person event dates. If at that time you determine you are unable to attend, we can either roll your registration into a future date or issue a refund.

 

Sponsor FAQs

 

Can I transfer my booth space or sponsorship into an ICRS Experience sponsorship?

Yes, just contact your sales rep or learn more about our packages here.
 

Are refunds being issued for Exhibit Space and Sponsorships for the 2020 in-person event?

Since we are working on new dates for our in-person event, all Exhibit and Sponsorship contracts are still in place and will automatically be incorporated into the new conference dates. Your booth space will be maintained in the rescheduled dates.
 

What if the new date of the rescheduled in-person does not work for me?

We will work directly with our Sponsor/Exhibitors, on a case-by-case basis, if the new rescheduled show dates do not align with your availability.

 

How can my company get more information on becoming a sponsor?

You can contact your sales rep or learn more about our packages here.


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