Where The Auto Rental Industry Connects

Welcome To ICRS Experience

The Virtual International Car Rental Show Event
NEW DATES - LIVE ONLINE - OCT 19-23 2020

A Powerful Digital Experience For The Car Rental Industry

Next-Gen - Learning | Connecting | Networking

This all-new, uncompromising virtual counterpart of International Car Rental Show (ICRS) was designed for immediate industry needs but built as a long-term solution. This is a unique opportunity for the auto rental community anywhere and at No Cost For Auto Rental Professionals.

In this preview of ICRS Experience, hear from panelists John Healy, Mark Sharoff, and Tom Kontos about strategies for planning your business when the normal indicators from the financial, wholesale and travel sectors are thrown out the window. Join their upcoming session, Assessing The Big Picture: Financial, Wholesale, and Travel Markets on Tuesday, Oct 20 starting at 12 p.m. (ET) / 9 a.m. (PT).

 

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Sessions

October 19, Monday
12:00 - 1:00 (ET)

Car Rental and the Customer Experience in the Reset and Recovery Phases

How will customer expectations change in a post-COVID-19 world?
Jennifer Corwin Michael Taylor Multiple Speakers
2:00 - 3:00 (ET)

ACRA Legislative Update and Town Hall

The American Car Rental Association will dissect perhaps the most disruptive year in the history of business, let alone car rental.
Sharky Laguana Gregory M. Scott Gordon Reel Sharon Faulkner Multiple Speakers
ACRA
3:00 - 4:00 (ET)

Road to Revenue: Pricing Strategies for the Way Forward (Concurrent)

Discussion around insights to guide global car rental professionals on what to expect from their competitor intelligence and RMS systems in the new normal. 
Anup Dhiraj

Anup Dhiraj
RateGain

RateGain
3:00 - 4:00 (ET)

Graves Amendment Update: A New Solution for Claims in Primary States (Concurrent)

This session will outline a new legal strategy for car rental operators to combat denial of liability.
David Purinton

David Purinton
PurCo Fleet Services, Inc.

PurCo Fleet Services, Inc.
October 20, Tuesday
12:00 - 1:00 (ET)

Assessing the Big Picture: Financial, Wholesale, and Travel Markets

Planning your business when the normal indicators from the financial, wholesale and travel sectors are thrown out the window.
John Healy Tom Kontos Mark Sharoff Multiple Speakers
2:15 - 3:15 (ET)

Car Rental’s Digital Transformation in a Post COVID-19 World

What started as a hot topic before the pandemic is now a necessary component of business strategy.
Brian Garcia Shawn Concannon Multiple Speakers
3:15 - 4:15 (ET)

Going Contactless: Preparing Your Rental Business for a Frictionless Future (Concurrent)

Discover how the latest technology innovation is helping deliver contactless rental services.
Scott Manchuso Richard Laughton Multiple Speakers
Move Mee
3:15 - 4:15 (ET)

An Operator's Perspective: Car Rental and Telematics in the New Normal (Concurrent)

Learn how rental operators are handling the new normal and using telematics to their advantage.
Gary Tucker John Goodbrake Rich Sinda Ryan Honig Multiple Speakers
Zubie
October 21, Wednesday
12:00 - 1:00 (ET)

Rethinking Your Fleet Plan to Solve Tomorrow’s Challenges

It's time to rethink your fleet plans!
Michael Muehlenfeld Joe Lyons Juan Rivera Multiple Speakers
2:00 - 3:00 (ET)

Understanding New Platforms to Grow Utilization, Revenues

The COVID-19 pandemic has only accelerated the evolution of car rental to an app-based, on-demand model.
Richard Lowden Ludwig Schönack Brian Allan Brett Lippel Multiple Speakers
Move Mee
3:00 - 4:00 (ET)

A New Profit Equation for Car Rental (Concurrent)

Make more money with your fleet by offering a better experience and decreasing your cost at the same time.
Ludwig Schönack

Ludwig Schönack
Kyte

KYTE
3:00 - 4:00 (ET)

Vehicle Protection to Keep Rental Fleets and People Moving Safely (Concurrent)

We'll examine the vehicle sanitization landscape and a long-term solution to sustainable vehicle hygiene.
Pratik Patel

Pratik Patel
RideKleen

Cox Automotive
October 22, Thursday
12:00 - 1:00 (ET)

Building a Stronger Balance Sheet to Weather the Next Crisis

It is important to strengthen your lender relationship before the next severe economic shock.
Rick Eddy Kirk Browning Multiple Speakers
2:00 - 3:00 (ET)

2020 Legal Update: Understanding COVID-19 Legal Claims and Other Developments

The coronavirus pandemic has changed the legal landscape for most businesses, including mobility and rental car operations — we'll examine several important decisions impacting the car rental industry throughout 2020.
Wes Hurst Leslie Pujo Multiple Speakers
3:00 - 4:00 (ET)

Weather the Storm — How to Strengthen Your Natural Catastrophe Plan

Does your car rental business fall within the path of regularly occurring weather events? You should already have a plan, but is it strong enough? We'll take a look at the latest best practices.
Nathan Hixon Daryl Allegree Brent Baxter Multiple Speakers
Zurich
3:00 - 4:00 (ET)

How Car Rental Can Take Advantage of Changing Travel Models (Concurrent)

A surge in personal vehicle usage and reluctance to share rides, from ride hailing to public transportation, could deliver new business for car rental.
Matt Daus, Esq.

Matt Daus, Esq.
Windels Marx Lane & Mittendorf, LLC

October 23, Friday
12:00 - 1:00 (ET)

Managing the Next Stage of Travel Recovery: Inspire Productivity, Engage New Talent

In the new world emerging from COVID-19, how you engage, coach, and motivate your managers and employees will be the new point of differentiation for you as a leader.
Ken Stellon

Ken Stellon
FPG

2:00 - 3:00 (ET)

Exploiting Your Local Market

We'll examine local market opportunities and finding a niche that works for you.
Solomon Cramer Gary Tucker Mike Kulp Ian Kusinitz Multiple Speakers
3:00 - 4:00 (ET)

Innovations to Drive Utilization and Rental Customer Engagement

Innovative ways car rental providers can optimize their fleets and drive engagement with consumers.
Alex Fraser

Alex Fraser
Cox Automotive Mobility

Cox Automotive
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