August 24-26, 2022 | Paris Las Vegas Hotel & Casino | Las Vegas, NV

2021 On Demand Schedule

RETURN TO THE IN PERSON SCHEDULE

 

Last updated: August 17, 2021

On Demand Sessions

Monday, August 16, 2021

August 16
10:00 AM - 10:55 AM (PT)
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Welcome! and Keynote: Fireside Chats: Understanding the Recovery for Car Rental
Three experts, three fireside chats — one big picture. Befitting extraordinary times, this year’s ICRS keynote takes on a new format. AVAILABLE ON-DEMAND TUES 8/17 more info

August 16
11:00 AM - 11:55 AM (PT)
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Survival & Revival - ACRA presentation
The American Car Rental Association will present "Survival and Revival" – most ACRA members survived the worst industry downturn many have ever – and hopefully will ever – see. Let's discuss what we learned and where we're headed! AVAILABLE ON-DEMAND TUES 8/17 more info

August 16
2:30 PM - 3:15 PM (PT)
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Independent's Roundtable
While the major brands shape the national conversation, the independents must adapt an entrepreneur’s mindset to prevail in their local markets. Join us for this candid discussion with heads of four established & emerging independent car rental companies. AVAILABLE ON-DEMAND TUES 8/17 more info

August 16
2:30 PM - 3:15 PM (PT)
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Breaking the Queue: New Strategies for More Efficient Car Rentals
There is a perfect storm brewing of severe staffing shortages and a rising intolerance for inferior consumer experiences. We'll discuss the new tools and techniques to facilitate on-demand & app-based rentals — while understanding how to make this new ecosystem function cohesively. more info

August 16
4:00 PM - 4:45 PM (PT)
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Pricing and Revenue Management for a Post-Pandemic World
Using data and lessons learned from the U.S. and the many countries in different stages of recovery, this seminar will impart best practices to maximize revenue and opportunity as we emerge from the pandemic. more info

August 16
4:00 PM - 4:45 PM (PT)
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New Methods to Enhance the Customer's Experience During the Travel Recovery Period
With the return of travel a new customer has entered our world. You could call them a “Revenge,” “Cautious,” or “Bleisure” traveler, or they seek Value > Brand. This workshop will share best practices on how to interact with these new renters in ways that will lead to higher sales, CSI scores, and customer retention levels. more info

August 16
4:45 PM - 5:30 PM (PT)
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Fleet Planning - When Your Plan is Out the Window
With a rapidly returning demand and vehicle supply constraints yet no meaningful comparison to 2020, how do you plan fleet for the near future? more info

August 16
4:45 PM - 5:30 PM (PT)
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Best Practices, New Methods to Prevent Auto Rental Theft and Fraud
This panel will share tips and tricks to identify high risk renters before they get into your rental, how to spot potentially fraudulent patterns during the rental, and how to recover vehicles quickly and efficiently. more info

Tuesday, August 17, 2021

August 17
8:30 AM - 9:30 AM (PT)
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Keynote: Understanding Data & Trends to Engage the Post-Covid Car Renter
This seminar presents custom research that spotlights key insights into how traveler behaviors and preferences have evolved over the past year, including how they engage with and what they expect from travel brands. more info

August 17
9:30 AM - 10:30 AM (PT)
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Sourcing Rental Cars When the Supply Well is Dry
The continuing shortage of semiconductor chips and increasing demand have caused an unprecedented shortage of new and used vehicles. This seminar will provide strategies for car rental operators when the normal fleeting and de-fleeting patterns do not apply. more info

August 17
9:30 AM - 10:30 AM (PT)
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The Legal Landscape Is Changing - Are You Prepared?
We’re emerging from the pandemic, and “The Roaring Twenties” is upon us — meaning new legal challenges for car rental as customer experiences shift and technology and mobility platforms evolve. more info

August 17
11:00 AM - 11:55 AM (PT)
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Making a Difference: Communicating Car Rental's Message to Local & State Politicians
David Purinton will share his blueprint for effective communication in the political arena - and will be joined by a special guest or two who will share perspective from the legislator’s side. more info

August 17
2:00 PM - 3:00 PM (PT)
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Closing Keynote: Car Rental and the EV Revolution: When, Where, and How?
Electric vehicles comprise only about 2% of new vehicle sales today, yet as many as 50 new electric models are planned within five years. This panel of EV experts will outline the near future of the EV market and then dive into the logistics and challenges of renting EVs. more info

News & Updates

img ICRS Keynoter Announced!

Enterprise Holding’s SVP of NA Operations to lead keynote...

img 2021 Schedule

The program is updated frequently - view updated now...

img 2021 Speakers

2021's speaker line-up is growing each day for a powerful event...

img Exhibit & Sponsor With Us

See why so many turn to ICRS to connect with fleet operators...




Testimonials

"The International Car Rental Show is a great way to learn about the hot topics in the industry, to meet key players and to understand the evolution of the industry towards new mobility services."

-Vincent de Martel, Co-Founder, PALTO, Inc., Palo Alto, CA

"I enjoyed connecting with existing customers. They were our best sellers of the product."

-Paula Vercollone, DamageID, Pembroke, MA

“I really love the experience of the International Car Rental Show in Vegas. It was my first time. I particularly love the two keynote speeches, very inspirational. Will come back for next year's show.”

-Leo Cai, Executive Vice President, eHi Car Services, Shanghai, China, 2018

“I thoroughly enjoyed the show. A lot of buzz around new technological changes, and what that means for the car rental industry. Great place to stay informed, network with industry leaders and generate new business.”

-Mike Ferrari, Vemark, Delray Beach, FL, 2018

"The International Car Rental Show is the one show to attend if you're interested in everything that's happening around the rental car business. It's an outstanding show with smart sessions and the best networking in the business."

-Mark Thomas, VP Marketing, RideCell, San Francisco, CA

A great show! It felt very safe, was easy to get around, and great information. The casual presentation was refreshing. Virtual participation and sound were great. You could see and hear them very well. Great set-up for next year's.

-Joe Knight, V.P. Airport Concessions and Properties, Fox Rent A Car

"Another GREAT show that I am glad I did not miss! So many new things going on in this industry that we need to learn and know, like recalls. Looking forward to Auto Rental Summit in the fall."

-Shantelle Ford, General Manager, Tom Wood Group, Indianapolis, IN

“I have returned as an exhibitor for the 7th year in row to the Int’l Car Rental Show because it provides the opportunity to present front & center to a group of industry peers & decision makers that allow me to expand my business."

-Mark Mac Arthur, Eastern Fleet Services, Bordentown, NJ, 2018

"I enjoyed every bit of the show and am looking forward to next year."

-Denise Chinnery, Administrative Manager, Paradise Jeep Rentals, Great Harbour

"Great format with an opportunity to meet rental car operators and attend seminars. this show is responsible for giving us access to the rental car industry. I highly recommend it."

-Mike Fischer, Automobile Technologies, Newport Beach, CA

“The show was awesome, full of networking and business opportunities.”

-Jordi Rivero, Mex Rent a Car, Guadalajara, Jalisco, 2018

Nick Mariano

“Excellent show as usual. Vendor mix was excellent. The networking is worth the price of admission. The topics of seminars right on. I’ll see you next year.”

-Nick Mariano, President, Priceless Rent A Car, New Hartford, NY, 2018

"I sound like a recording. I try to attend the Show every year. I always bring back something to either make more money or save money. Most of the time both!"

-Nick Mariano, President, Priceless Rent A Car, New Hartford, NY

"Conference material well updated, overall experience is great and certainly promotes good business values, also encourages healthy competition for independent and big franchises."

-Mario Ortega, CEO, Mayan Drive, Merida, Yucatan

"It was a great experience, especially for my first time. I highly recommend all new operators to attend as you can acquire years of knowledge in just a few days from these industry professionals."

-Nikimo Williams, Owner, Rent a Buggy, Providenciales, Turks and Caicos Islands

"International Car Rental Show is a great place to learn and network. The people are friendly and helpful, the technologies are insightful, the sessions are inspiring, and you just can't beat the relationships you form by seeing people in the flesh."

-Jon Dill, Contact Center Director, International Franchise Systems, Laurel, MD

"The International Car Rental Show is a great forum for a fleet management software company like TSD, the global market leader, to show off our various solutions to car rental operators worldwide."

-Shawn Concannon, TSD, North Andover, MA

"Time well spent.....relevant information. As the loaner car business increases in dealerships, more dealers need to attend."

-Randy Hoffman, Vice President, Ed Morse Automotive Group, Delray Beach, FL

"It was a great experience to attend the International Car Rental Show especially to know more of the future of the car rental which is mobility."

-Carlos Hernandez, Chief Development Officer, Mex Rent A Car, Guadalajara, Jalisco

Bob Farrow

“I always find this show interesting, good range of topics as well as a number of good and relevant exhibitors.”

-Bob Farrow, Director, BFC Management Consulting, Dubai, 2018

“I’m very pleased to attend. This year was the best show I have attended, Thank you for pulling all of these resources and guest speakers together in one place, We all learned a lot and went home with plenty to work on!”

-John Osborne, Director, Go Rentals, New Zealand, Auckland, New Zealand, 2018

"The International Car Rental Show is the must-attend event of the year for me. It has helped shape and improve my business tremendously."

-Sharky Laguana, Chief Executive Officer, Bandago, San Francisco, CA

"Always a good show to attend and become current with the big picture of car rental. Experts, technological advances, and new products all in one two day package; it's great."

-Sharon Faulkner, Executive Director, American Can Rental Association, Long Lake, NY

“The show has been great for our business due to our ability to visit with existing clients, and meet new potential clients."

-Kevin Carter, Collateral Consultants LLC, Rockwall, TX, 2018

"The International Car Rental Show provides a wonderful venue to connect with this important industry and share ideas regarding trends."

-Chris Craft, 1st Source Bank

“Year after year my trip to the International Car Rental Show proves to be a great investment. I am able to meet with clients, vendors and prospects while only having to travel to one location.”

-Randy Hoffman, Vice President, Morse Operations, Inc., Delray Beach, FL, 2018