2022 Schedule
The 2023 Schedule will be posted shortly! See the 2022 schedule is below. Please check back here regularly for new updates.
2022 Schedule Sponsor:
2022 Agenda
Sunday, April 24, 2022
April 24
3:00 PM - 4:00 PM (PT)
3:00 PM - 4:00 PM (PT)
Car Rental, an Investment View
Market analyst and conference call veteran John Healy will provide his insider's view on the forces driving U.S. and international car rental for publicly traded companies and the market in general.
more info
April 24
5:00 PM - 6:30 PM (PT)
5:00 PM - 6:30 PM (PT)
Welcome Reception & Badge Pick Up
Join us for our Welcome Reception to kick-off ICRS 2022 and pick-up your Event Badge -- Paris Foyer near Registration Desk!
more info
sponsored by
sponsored by
Monday, April 25, 2022
April 25
8:00 AM - 9:00 AM (PT)
8:00 AM - 9:00 AM (PT)
Car Rental 101 for 2022 and Beyond
If you’re new to car rental, looking to “graduate” from a peer-to-peer platform, or wanting to press the reset button on your business, join this seminar!
more info
April 25
9:00 AM - 10:00 AM (PT)
9:00 AM - 10:00 AM (PT)
First Timers' Orientation
Learn how to make the most of International Car Rental Show with an insider’s look into the event’s highlights, and meet fellow attendees to form new connections that will last during the expo and beyond!
more info
April 25
10:00 AM - 11:00 AM (PT)
10:00 AM - 11:00 AM (PT)
Electric Cars Are Coming, Are We Ready?
In a fireside chat format, ACRA representatives & policymakers will discuss electrification from public policy, regulatory, and funding perspectives on the federal, state, and local levels - and how ACRA is actively involved in these plans.
more info
sponsored by
sponsored by
April 25
11:00 AM - 12:00 PM (PT)
11:00 AM - 12:00 PM (PT)
Opening Keynote Address: Preparing for the New Mobility Landscape
Europcar Mobility Group's Gary Smith and Gerardo Bermejo, will outline Europcar’s plans for growth in the U.S. and how Europcar’s portfolio of brands is engaging in the broader mobility spectrum in the U.S. and worldwide.
more info
April 25
2:30 PM - 3:15 PM (PT)
2:30 PM - 3:15 PM (PT)
Trends in North American Residual Values for 2022-2024
In this presentation, Black Book's Alex Yurchenko will review projections for wholesale prices for the next three years.
more info
April 25
2:30 PM - 3:15 PM (PT)
2:30 PM - 3:15 PM (PT)
Overcoming Operational Challenges to Renting EVs (Concurrent)
This panel seminar will discuss how car rental companies must prepare for — and reap the benefits from — the transition to electric vehicles, both on airport and in smaller neighborhood locations.
more info
April 25
2:30 PM - 3:15 PM (PT)
2:30 PM - 3:15 PM (PT)
Latinoamérica: Cómo sorprender al nuevo cliente de LATAM y el Caribe (How to Wow the New LATAM and Caribbean Customer) presented in Spanish
Los clientes de alquiler de autos en los mercados de LATAM y el Caribe han cambiado en los últimos dos años. ¿Está listo para conocerlos?
more info
April 25
4:00 PM - 4:45 PM (PT)
4:00 PM - 4:45 PM (PT)
Fleet Operations in a Tight Supply, High-Mileage Environment
With the new normal of almost non-existent volume fleet sales and high-mileage rental units, how do you adjust your operations to preserve profits, safety, and the customer experience?
more info
April 25
4:00 PM - 4:45 PM (PT)
4:00 PM - 4:45 PM (PT)
How Car Rental Can Leverage OEM Data (Concurrent)
Telematics is moving past just geolocation to using data to transform car rental processes and the user experience.
more info
April 25
4:00 PM - 4:45 PM (PT)
4:00 PM - 4:45 PM (PT)
Latinoamérica: Viajes en Latinoamérica – El panorama general - presented in Spanish
Únase a Expedia Group para un análisis basado en los datos de las tendencias de alquiler de automóviles, hoteles y transporte aéreo en los mercados latinoamericanos.
more info
April 25
4:45 PM - 5:30 PM (PT)
4:45 PM - 5:30 PM (PT)
A Data-Driven Approach to Future Fleet Valuations
In today’s tight supply world, it’s more crucial than ever to fleet and de-fleet at optimal times to reap the highest possible returns — and data is the key.
more info
April 25
4:45 PM - 5:30 PM (PT)
4:45 PM - 5:30 PM (PT)
Reinforcing Your Rental Agreement for a Changing World (Concurrent)
In this seminar, David Purinton will share a comprehensive checklist of items that should be standard in today’s vehicle rental agreements — and language that should be avoided.
more info
April 25
4:45 PM - 5:30 PM (PT)
4:45 PM - 5:30 PM (PT)
Latinoamérica: El nuevo paradigma de la telemática para LATAM
La telemática ya no es simplemente rastrear y trazar; los sistemas se usan no solo para lecturas de combustible y odómetro, sino también para extraer datos de monitoreo de utilización, salud del vehículo, comportamiento del conductor y más.
more info
April 25
5:30 PM - 7:30 PM (PT)
5:30 PM - 7:30 PM (PT)
Exhibit Hall Open and Evening Reception
Enjoy cocktails and light bites, mingle with the movers and shakers in car rental.
more info
sponsored by
sponsored by
Tuesday, April 26, 2022
April 26
8:00 AM - 9:30 AM (PT)
8:00 AM - 9:30 AM (PT)
Breakfast, Impact Award & Keynote Session: Fleet Outlook Roundtable
Join us for Breakfast + Impact Award + our Keynote Session Panel discussing 2021 as arguably the most disruptive year in fleet, and will 2022 bring stability, or more of the same?
more info
April 26
9:30 AM - 10:30 AM (PT)
9:30 AM - 10:30 AM (PT)
Telematics, EVs, and Other Pressing Topics in Vehicle Rental Law for 2022 and Beyond
There are important legal issues to keep in mind, including state rental laws, privacy considerations, negligent entrustment, customer disclosures, and others.
more info
April 26
9:30 AM - 10:30 AM (PT)
9:30 AM - 10:30 AM (PT)
Instilling a Companywide Approach to Revenue Management (Concurrent)
In this seminar, three experts in revenue management will share a broader revenue management approach designed to ensure long-term success.
more info
April 26
11:00 AM - 11:55 AM (PT)
11:00 AM - 11:55 AM (PT)
Credit Underwriting University
If you’re looking to grow financial literacy in your car rental business, this seminar is for you!
more info
April 26
11:00 AM - 11:55 AM (PT)
11:00 AM - 11:55 AM (PT)
How to Scale Contactless/Keyless Solutions in Your Operations (Concurrent)
Transitioning into an on-demand, contactless rental process doesn’t have to force a sudden, dramatic shift.
more info
April 26
2:00 PM - 2:55 PM (PT)
2:00 PM - 2:55 PM (PT)
Winning Customer Payment Disputes the Smart Way
Billing disputes in the car rental industry are costly and are known to affect your brand, customer loyalty and impact your bottom line.
more info
April 26
2:00 PM - 2:55 PM (PT)
2:00 PM - 2:55 PM (PT)
New Technologies to Reframe the Customer Experience (Concurrent)
From QR codes and mobile apps to keyless operations and Zoom interactions, the customer experience has undergone a revolution in the last two years.
more info
April 26
3:00 PM - 4:00 PM (PT)
3:00 PM - 4:00 PM (PT)
Closing Keynote Panel: The Future of Car Rental - If You're Not Hertz, Enterprise, or Avis
Our panel of independent operators will discuss the building blocks to a successful car rental operation in this new era.
more info
