August 15-17, 2021 | Caesars Palace | Las Vegas, NV

ICRS Experience Sessions

All times are listed in Eastern Standard Time

Last updated: August 5, 2021

Sessions

Monday, October 19, 2020

October 19
11:00 AM - 12:00 PM (PT)
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ACRA Legislative Update and Town Hall
The American Car Rental Association will dissect perhaps the most disruptive year in the history of business, let alone car rental. more info

October 19
12:00 PM - 1:00 PM (PT)
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Road to Revenue: Pricing Strategies for the Way Forward (Concurrent)
Discussion around insights to guide global car rental professionals on what to expect from their competitor intelligence and RMS systems in the new normal.  more info

October 19
12:00 PM - 1:00 PM (PT)
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Graves Amendment Update: A New Solution for Claims in Primary States (Concurrent)
This session will outline a new legal strategy for car rental operators to combat denial of liability. more info

Tuesday, October 20, 2020

October 20
11:15 AM - 12:15 PM (PT)
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Car Rental’s Digital Transformation in a Post COVID-19 World
What started as a hot topic before the pandemic is now a necessary component of business strategy. more info

October 20
12:15 PM - 1:15 PM (PT)
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Going Contactless: Preparing Your Rental Business for a Frictionless Future (Concurrent)
Discover how the latest technology innovation is helping deliver contactless rental services. more info

October 20
12:15 PM - 1:15 PM (PT)
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An Operator's Perspective: Car Rental and Telematics in the New Normal (Concurrent)
Learn how rental operators are handling the new normal and using telematics to their advantage. more info

Wednesday, October 21, 2020

October 21
9:00 AM - 10:00 AM (PT)
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Rethinking Your Fleet Plan to Solve Tomorrow’s Challenges
It's time to rethink your fleet plans! more info

October 21
11:00 AM - 12:00 PM (PT)
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Understanding New Platforms to Grow Utilization, Revenues
The COVID-19 pandemic has only accelerated the evolution of car rental to an app-based, on-demand model. more info

October 21
12:00 PM - 1:00 PM (PT)
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A New Profit Equation for Car Rental (Concurrent)
Make more money with your fleet by offering a better experience and decreasing your cost at the same time. more info

October 21
12:00 PM - 1:00 PM (PT)
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Vehicle Protection to Keep Rental Fleets and People Moving Safely (Concurrent)
We'll examine the vehicle sanitization landscape and a long-term solution to sustainable vehicle hygiene. more info

Thursday, October 22, 2020

October 22
9:00 AM - 10:00 AM (PT)
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Building a Stronger Balance Sheet to Weather the Next Crisis
It is important to strengthen your lender relationship before the next severe economic shock. more info

October 22
11:00 AM - 12:00 PM (PT)
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2020 Legal Update: Understanding COVID-19 Legal Claims and Other Developments
The coronavirus pandemic has changed the legal landscape for most businesses, including mobility and rental car operations — we'll examine several important decisions impacting the car rental industry throughout 2020. more info

October 22
12:00 PM - 1:00 PM (PT)
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Weather the Storm — How to Strengthen Your Natural Catastrophe Plan
Does your car rental business fall within the path of regularly occurring weather events? You should already have a plan, but is it strong enough? We'll take a look at the latest best practices. more info

October 22
12:00 PM - 1:00 PM (PT)
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How Car Rental Can Take Advantage of Changing Travel Models (Concurrent)
A surge in personal vehicle usage and reluctance to share rides, from ride hailing to public transportation, could deliver new business for car rental. more info

Friday, October 23, 2020

October 23
9:00 AM - 10:00 AM (PT)
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Managing the Next Stage of Travel Recovery: Inspire Productivity, Engage New Talent
In the new world emerging from COVID-19, how you engage, coach, and motivate your managers and employees will be the new point of differentiation for you as a leader. more info

October 23
11:00 AM - 12:00 PM (PT)
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Exploiting Your Local Market
We'll examine local market opportunities and finding a niche that works for you. more info

October 23
12:00 PM - 1:00 PM (PT)
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Innovations to Drive Utilization and Rental Customer Engagement
Innovative ways car rental providers can optimize their fleets and drive engagement with consumers. more info

News & Updates

img ICRS Keynoter Announced!

Enterprise Holding’s SVP of NA Operations to lead keynote...

img 2021 Schedule

The program is updated frequently - view updated now...

img 2021 Speakers

2021's speaker line-up is growing each day for a powerful event...

img Exhibit & Sponsor With Us

See why so many turn to ICRS to connect with fleet operators...




Testimonials

"Another GREAT show that I am glad I did not miss! So many new things going on in this industry that we need to learn and know, like recalls. Looking forward to Auto Rental Summit in the fall."

-Shantelle Ford, General Manager, Tom Wood Group, Indianapolis, IN

"The International Car Rental Show is the must-attend event of the year for me. It has helped shape and improve my business tremendously."

-Sharky Laguana, Chief Executive Officer, Bandago, San Francisco, CA

"Great format with an opportunity to meet rental car operators and attend seminars. this show is responsible for giving us access to the rental car industry. I highly recommend it."

-Mike Fischer, Automobile Technologies, Newport Beach, CA

"It was a great experience, especially for my first time. I highly recommend all new operators to attend as you can acquire years of knowledge in just a few days from these industry professionals."

-Nikimo Williams, Owner, Rent a Buggy, Providenciales, Turks and Caicos Islands

"Time well spent.....relevant information. As the loaner car business increases in dealerships, more dealers need to attend."

-Randy Hoffman, Vice President, Ed Morse Automotive Group, Delray Beach, FL

Nick Mariano

“Excellent show as usual. Vendor mix was excellent. The networking is worth the price of admission. The topics of seminars right on. I’ll see you next year.”

-Nick Mariano, President, Priceless Rent A Car, New Hartford, NY, 2018

“The show was awesome, full of networking and business opportunities.”

-Jordi Rivero, Mex Rent a Car, Guadalajara, Jalisco, 2018

“I thoroughly enjoyed the show. A lot of buzz around new technological changes, and what that means for the car rental industry. Great place to stay informed, network with industry leaders and generate new business.”

-Mike Ferrari, Vemark, Delray Beach, FL, 2018

"International Car Rental Show is a great place to learn and network. The people are friendly and helpful, the technologies are insightful, the sessions are inspiring, and you just can't beat the relationships you form by seeing people in the flesh."

-Jon Dill, Contact Center Director, International Franchise Systems, Laurel, MD

"The International Car Rental Show is a great way to learn about the hot topics in the industry, to meet key players and to understand the evolution of the industry towards new mobility services."

-Vincent de Martel, Co-Founder, PALTO, Inc., Palo Alto, CA

"I sound like a recording. I try to attend the Show every year. I always bring back something to either make more money or save money. Most of the time both!"

-Nick Mariano, President, Priceless Rent A Car, New Hartford, NY

Bob Farrow

“I always find this show interesting, good range of topics as well as a number of good and relevant exhibitors.”

-Bob Farrow, Director, BFC Management Consulting, Dubai, 2018

"The International Car Rental Show is a great forum for a fleet management software company like TSD, the global market leader, to show off our various solutions to car rental operators worldwide."

-Shawn Concannon, TSD, North Andover, MA

“I really love the experience of the International Car Rental Show in Vegas. It was my first time. I particularly love the two keynote speeches, very inspirational. Will come back for next year's show.”

-Leo Cai, Executive Vice President, eHi Car Services, Shanghai, China, 2018

“I have returned as an exhibitor for the 7th year in row to the Int’l Car Rental Show because it provides the opportunity to present front & center to a group of industry peers & decision makers that allow me to expand my business."

-Mark Mac Arthur, Eastern Fleet Services, Bordentown, NJ, 2018

A great show! It felt very safe, was easy to get around, and great information. The casual presentation was refreshing. Virtual participation and sound were great. You could see and hear them very well. Great set-up for next year's.

-Joe Knight, V.P. Airport Concessions and Properties, Fox Rent A Car

"I enjoyed connecting with existing customers. They were our best sellers of the product."

-Paula Vercollone, DamageID, Pembroke, MA

“I’m very pleased to attend. This year was the best show I have attended, Thank you for pulling all of these resources and guest speakers together in one place, We all learned a lot and went home with plenty to work on!”

-John Osborne, Director, Go Rentals, New Zealand, Auckland, New Zealand, 2018

"Conference material well updated, overall experience is great and certainly promotes good business values, also encourages healthy competition for independent and big franchises."

-Mario Ortega, CEO, Mayan Drive, Merida, Yucatan

"It was a great experience to attend the International Car Rental Show especially to know more of the future of the car rental which is mobility."

-Carlos Hernandez, Chief Development Officer, Mex Rent A Car, Guadalajara, Jalisco

"The International Car Rental Show provides a wonderful venue to connect with this important industry and share ideas regarding trends."

-Chris Craft, 1st Source Bank

"The International Car Rental Show is the one show to attend if you're interested in everything that's happening around the rental car business. It's an outstanding show with smart sessions and the best networking in the business."

-Mark Thomas, VP Marketing, RideCell, San Francisco, CA

"Always a good show to attend and become current with the big picture of car rental. Experts, technological advances, and new products all in one two day package; it's great."

-Sharon Faulkner, Executive Director, American Can Rental Association, Long Lake, NY

"I enjoyed every bit of the show and am looking forward to next year."

-Denise Chinnery, Administrative Manager, Paradise Jeep Rentals, Great Harbour

“The show has been great for our business due to our ability to visit with existing clients, and meet new potential clients."

-Kevin Carter, Collateral Consultants LLC, Rockwall, TX, 2018

“Year after year my trip to the International Car Rental Show proves to be a great investment. I am able to meet with clients, vendors and prospects while only having to travel to one location.”

-Randy Hoffman, Vice President, Morse Operations, Inc., Delray Beach, FL, 2018