Where The Auto Rental Industry Connects


Last updated: October 1, 2020

2020 Agenda

Monday, March 23, 2020

Monday, October 19, 2020

12:00 PM - 1:00 PM (ET)

Car Rental and the Customer Experience in the Reset and Recovery Phases
How will customer expectations change in a post-COVID-19 world? more info

2:00 PM - 3:00 PM (ET)

ACRA Legislative Update and Town Hall
The American Car Rental Association will dissect perhaps the most disruptive year in the history of business, let alone car rental. more info

Tuesday, October 20, 2020

12:00 PM - 1:00 PM (ET)

Assessing the Big Picture: Financial, Wholesale, and Travel Markets
Planning your business when the normal indicators from the financial, wholesale and travel sectors are thrown out the window. more info

2:15 PM - 3:15 PM (ET)

Car Rental’s Digital Transformation in a Post COVID-19 World
What started as a hot topic before the pandemic is now a necessary component of business strategy. more info

3:15 PM - 4:15 PM (ET)

Going Contactless: Preparing Your Rental Business for a Frictionless Future (Concurrent)
Discover how the latest technology innovation is helping deliver contactless rental services. more info

Wednesday, October 21, 2020

12:00 PM - 1:00 PM (ET)

Rethinking Your Fleet Plan to Solve Tomorrow’s Challenges
It's time to rethink your fleet plans! more info

2:00 PM - 3:00 PM (ET)

Understanding New Platforms to Grow Utilization, Revenues
The COVID-19 pandemic has only accelerated the evolution of car rental to an app-based, on-demand model. more info

3:15 PM - 4:15 PM (ET)

Vehicle Protection to Keep Rental Fleets and People Moving Safely - (Concurrent)
We'll examine the vehicle sanitization landscape and a long-term solution to sustainable vehicle hygiene. more info

Thursday, October 22, 2020

12:00 PM - 1:00 PM (ET)

Building a Stronger Balance Sheet to Weather the Next Crisis
It is important to strengthen your lender relationship before the next severe economic shock. more info

2:00 PM - 3:00 PM (ET)

2020 Legal Update: Understanding COVID-19 Legal Claims and Other Developments
The coronavirus pandemic has changed the legal landscape for most businesses, including mobility and rental car operations — we'll examine several important decisions impacting the car rental industry throughout 2020. more info

3:00 PM - 4:00 PM (ET)

Weather the Storm — How to Strengthen Your Natural Catastrophe Plan (Concurrent)
Does your car rental business fall within the path of regularly occurring weather events? You should already have a plan, but is it strong enough? We'll take a look at the latest best practices. more info

Friday, October 23, 2020

12:00 PM - 1:00 PM (ET)

Managing the Next Stage of Travel Recovery: Inspire Productivity, Engage New Talent
In the new world emerging from COVID-19, how you engage, coach, and motivate your managers and employees will be the new point of differentiation for you as a leader. more info