Managing Risk, Chargebacks, and Fraud (concurrent)

April 17
2:30 PM - 3:15 PM

Alex Aryafar
Rent Centric, Inc.

Dave Bond
GMI Insurance

Joseph Mossa

As car rental evolves, so do the risks. This seminar will reveal today’s common and trending threats facing car rental companies around frauds and scams, and then demonstrate best practices to combat them. Attendees will understand protection methods for chargebacks, including advice on improving terms and documentation and updates to chip-and-pin processes. Panelists will also discuss other credit card fraud schemes and how to identify and combat breach of contracts such as driving for Uber. Finally, the panel will share the latest real-life car rental fraud examples - and ask for the audience's experience as well - to collectively understand how to protect car rental businesses from these risks.