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Welcome! and Keynote: Fireside Chats: Understanding the Recovery for Car Rental

August 16
10:00 AM - 10:55 AM

Chris Brown

Will Withington
Enterprise Holdings Inc.

Charlie Coniglio

Kayla Reynolds
Cox Automotive

Three experts, three fireside chats — one big picture. Befitting extraordinary times, this year’s ICRS keynote takes on a new format. The session will commence with Will Withington, senior vice president of North American Operations at Enterprise Holdings, who will chat with Chris Brown, executive editor of Auto Rental News. Withington will share insights from the world’s largest car rental company on the rapid travel recovery, managing supply constraints, key learnings from the pandemic as well as the evolution of the customer experience and new technologies in mobility. Immediately following, Brown will sit down with Kayla Reynolds, Industry Intelligence Analyst at Cox Automotive. Reynolds will dive into today’s perfect storm of increasing demand meeting a drought of used-vehicle supply and how macroeconomic conditions will affect the sales environment moving forward. Rounding out the keynote will be Charlie Coniglio, Senior Vice President of North America from CarTrawler, who will deliver a data-based U.S. and global perspective on car rental pricing and booking trends in the context of the larger travel spectrum.  

Milano Ballroom