Best Practices, New Methods to Prevent Auto Rental Theft and Fraud

August 16
4:45 PM - 5:30 PM (PT)

Ed Bernal
Bernal and Associates, Inc.

Cody Enloe
New Mexico Rental Car

Many operators experienced exponential increases of rental car theft and fraud during the pandemic as rental customers changed. The thieves used the old ways and new ones with increasing sophistication. How can operators keep one step ahead? This panel will share tips and tricks to identify high risk renters before they get into your rental, how to spot potentially fraudulent patterns during the rental, and how to recover vehicles quickly and efficiently.

Neapolitan I-IV (Entrance at Neapolitan III)

This Session will be available ON-DEMAND starting Tuesday, Aug 17