2:00 PM - 2:55 PM || -
A Betterway Rent-A-Car
Frontline Performance Group / fpg
From QR codes and mobile apps to keyless operations and Zoom interactions, the customer experience has undergone a revolution in the last two years. Join this diverse panel to understand the new customer expectations for car rental and how you can meet them with mobile and contactless procedures, AI-powered vehicle damage detection, telematics-enabled processes, the new data sets that matter, and more.
Moderator: Andrew Rodriquez, fpg
Panelists: Jason Manelli, Rent A Wreck; Danny Cohen, Prooftec; Thomas Brady, Rentalmatics; Jennifer Gelder Budget ATL